Terms & Conditions
Welcome to the Deskozy website. Please read these terms and conditions before placing an order. By using our site and making a purchase, you agree to the following:
1. About Us
This website is operated by Deskozy Ltd (or insert the correct business name if different).
When we say “we”, “us”, or “our”, we are referring to Deskozy Ltd.
All content on this website - including images, text, branding, and designs - is owned by us or licensed to us and protected by copyright. You may not copy, reuse, or distribute any part of our website without written permission.
2. Your Order
By placing an order, you agree to these Terms & Conditions, as well as our Privacy Policy and Returns Policy.
All prices shown include VAT and any applicable taxes where required.
3. Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate at the time of listing.
Please note: colours, textures, and finishes may appear slightly different on screen due to device and display variations.
Desk mats and related accessories are intended for standard workspace use. If you are unsure about suitability, please contact us before purchasing.
4. Order Acceptance
We reserve the right to refuse or cancel an order if:
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the product is out of stock
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payment cannot be authorised
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there is a pricing or listing error
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a technical issue occurs
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security or fraud checks are not passed
After placing an order, you’ll receive an email confirming the details. This acknowledgement does not constitute acceptance.
Your order is accepted once it has been dispatched.
5. Delivery
Available delivery options and estimated timeframes will be shown at checkout.
Delivery times are estimates. While we aim to dispatch and deliver promptly, delays can occur due to factors outside our control, such as courier delays or peak trading periods.
6. Cancelling an Order
If you need to cancel an order, please contact us immediately.
If your order has not yet been dispatched, we may be able to cancel it.
If it has already been dispatched, cancellation will fall under our Returns Policy.
7. Faulty or Damaged Items
If an item arrives damaged or faulty, contact us within 14 days of receipt and provide a description or photo of the issue. We will work to resolve this promptly, which may include a replacement or refund.
8. Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss (including loss of profits or opportunity) arising from the use — or inability to use — our products or website.
Nothing in these terms affects your statutory rights.
9. Your Responsibility
By using our site, you agree that you will:
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comply with these terms
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not misuse our website or content
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not engage in fraudulent or unlawful activity
You agree to indemnify us against legal claims or costs that arise from your misuse or breach of these terms.
10. Legal Information
These terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.
If any part of these terms is found invalid or unenforceable, the remaining sections will continue to apply.
These terms may be updated occasionally. We recommend checking this page for any changes.
11. Our Business Details
Deskozy
C4 Goldbank Business Park
Wilton Road
Humberston
DN36 4AW
United Kingdom